Shipping policy

Shipping Policy

1. Shipment Confirmation and Order Tracking

You will receive a shipment confirmation email with a tracking number after your order ships. The tracking number will become active within 24-48 hours.

2. Shipping Area

We currently offer free shipping to most countries.

All orders are shipped from warehouses in the US and China. Delivery times are nearly identical regardless of the warehouse.

Our partner logistics company for shipments from the China warehouse is China Post.

3. Processing Time

All orders will be processed within 1-3 business days. No shipping on weekends and holidays. Shipping may be delayed by a few days if order volume is high. Please allow extra time for delivery.

4. Shipping Costs and Estimated Delivery Time

Your order shipping costs will be calculated and displayed at checkout.

Standard Shipping: Estimated delivery time is 7-15 business days.

Occasionally, delivery delays may occur due to customs clearance or logistical issues.

5. Customs Duties, Taxes, and Other Charges

ushome.shop will cover any customs duties and taxes incurred on your order.
6. Damage

ushome.shop is not responsible for any products damaged or lost during shipping. If you receive a damaged order, please contact the carrier to file a claim. Before filing a claim, please retain all packaging materials and the damaged goods.

7. Incorrect Shipping Information

We are not responsible for orders that cannot be delivered due to an incorrect or incomplete shipping address provided by the customer. Please ensure your address is accurate before completing your order.

8. Contact Information

If you have any questions about our shipping policy, please contact us:

Email: crownsdscaliuj@hotmail.com

Address: 224 Schaefer St, Brooklyn, New York, USA 11207